Front Desk

HealthCARE Express; Choctaw (OK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

Benefit Time Off (BTO)

Bereavement Leave

Job summary

HealthCARE Express in Choctaw, OK is seeking a friendly Front Desk Receptionist (D.O.F.I.) to greet patients, check in information, and answer calls with a welcoming attitude.

As the first impression of the clinic, you will collect payments, verify insurance details, maintain patient records, and coordinate with clinicians to ensure smooth check-in and checkout in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Dependable, organized, and able to multitask in a busy clinic.
• Comfortable using computers with strong attention to detail.
• HIPAA knowledge and patient confidentiality are important.

Responsibilities

• Greet and check in patients, answer calls, verify information.
• Collect payments and maintain accurate patient records.
• Collaborate with providers and clinical staff to ensure smooth check-in to check-out.
• Stay organized and adapt to changing needs in a fast-paced clinic.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Computer skills

Teamwork

Tools

HIPAA familiarity

Job description

Front Desk Receptionist (D.O.F.I.) | Choctaw, OK

Location: Choctaw, Oklahoma
Pay: Starting at $18.00 per hour, depending on experience
Employment Type: Full-Time | 30+ hours per week

Schedule:

• Monday–Friday: 8:00 AM–8:00 PM (12-hour shifts)
• Rotating Saturdays: 8:00 AM–4:00 PM
• Closed Sundays and major holidays

Do You Make a Great First Impression?

Are you someone who never meets a stranger? Do you enjoy helping people, staying busy, and making others feel welcome?

At HealthCARE Express, we're looking for a friendly, dependable, and energetic individual to join our Choctaw, OK team as a Director of First Impressions (D.O.F.I.)!

This isn't just another front desk job. As the first person our patients meet, you'll help set the tone for their entire visit. From offering a warm welcome to keeping things organized behind the scenes, you'll play an important role in making sure every patient has a positive experience.

What You'll Do

As a Director of First Impressions, you'll help keep our clinic running smoothly while providing exceptional customer service. Your daily responsibilities will include greeting and checking in patients, answering phone calls, verifying patient information and insurance, collecting payments, and maintaining accurate patient records.

You'll also work closely with our providers and clinical staff to ensure patients receive the care and attention they deserve from check-in to check-out.

Our clinics are fast-paced, and no two days are exactly alike! We're looking for someone who can stay organized, adapt to changing needs, and jump in to help wherever needed. At HealthCARE Express, we believe "Everything is My Job," and teamwork is a big part of what makes our clinics successful.

What We're Looking For

The ideal candidate is someone who genuinely enjoys working with people and takes pride in providing excellent customer service.

We're looking for someone who is dependable, organized, comfortable using computers, and able to multitask in a busy environment. Strong communication skills, attention to detail, and a positive attitude are essential.

Previous medical office experience is a plus, and familiarity with HIPAA and patient confidentiality is important. Most importantly, we're looking for someone who's eager to learn, willing to grow, and ready to be part of a team!

Why Join HealthCARE Express?

At HealthCARE Express, we believe taking care of our team is just as important as taking care of our patients. We work hard, support one another, and believe there's always room to have a little fun along the way!

From monthly themed dress-up days to opportunities for personal and professional growth, we strive to create a workplace where employees feel valued, supported, and encouraged to succeed.

Benefits Include:

• Health, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Accident and Critical Illness Insurance
• Benefit Time Off (BTO)
• Bereavement Leave

Training & Onboarding

New hires may be required to attend a 4-day training session in Texarkana, TX, as part of the onboarding process.

Ready to Join Our Team?

If you're a people person who enjoys staying busy, helping others, and making a difference in someone's day, we'd love to hear from you!