Front Desk

HealthCARE Express; Sherwood (AR); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Accident and Critical IllnessInsurance

Benefit Time Off (BTO)

Bereavement Leave

Job summary

HealthCARE Express is seeking a friendly Front Desk Receptionist (D.O.F.I.) for our urgent care clinic in Sherwood, AR. As the first point of contact, you’ll greet patients, manage check-ins, and help ensure a smooth visit from arrival to departure.

The role is full-time, 30+ hours per week, with rotating shifts including weekends. Prior medical office experience is a plus, but we value a welcoming, organized approach and strong teamwork.

Qualifications

• Must be friendly and professional with strong customer service.
• Ability to multitask in a fast-paced clinic environment.
• Excellent communication and organizational skills.

Responsibilities

• Greet and check in patients at arrival.
• Answer phone calls and verify patient information/insurance.
• Collect payments and maintain accurate patient records.
• Coordinate with providers and clinical staff for smooth check-out.
• Maintain a welcoming, organized front desk environment.

Job description

Front Desk Receptionist (D.O.F.I.) | Urgent Care

Pay: $18.00 per hour
Employment Type: Full-Time | 30+ hours per week

Schedule:

• Monday–Friday: 8:00 AM–8:00 PM (12-hour shifts)
• Rotating Saturdays: 8:00 AM–4:00 PM
• Closed Sundays and major holidays

Do You Make a Great First Impression?

Are you someone who never meets a stranger? Do you enjoy helping people, staying busy, and making others feel welcome?

At HealthCARE Express, we’re looking for a friendly, dependable, and energetic individual to join our team as a Director of First Impressions (D.O.F.I.)!

This isn't just another front desk job. As the first person our patients meet, you'll help set the tone for their entire visit. From offering a warm welcome to keeping things organized behind the scenes, you'll play an important role in making sure every patient has a positive experience.

What You'll Do

As a Director of First Impressions, you'll help keep our clinic running smoothly while providing exceptional customer service. Your daily responsibilities will include greeting and checking in patients, answering phone calls, verifying patient information and insurance, collecting payments, and maintaining accurate patient records.

You’ll also work closely with our providers and clinical staff to ensure patients receive the care and attention they deserve from check-in to check-out.

Our clinics are fast-paced, and no two days are exactly alike! We're looking for someone who can stay organized, adapt to changing needs, and jump in to help wherever needed. At HealthCARE Express, we believe "Everything is My Job," and teamwork is a big part of what makes our clinics successful.

What We’re Looking For

The ideal candidate is someone who genuinely enjoys working with people and takes pride in providing excellent customer service.

We're looking for someone who is dependable, organized, comfortable using computers, and able to multitask in a busy environment. Strong communication skills, attention to detail, and a positive attitude are essential.

Previous medical office experience is a plus, but it's not required. We're looking for someone who's eager to learn, willing to grow, and ready to be part of a team!

Why Join HealthCARE Express?

At HealthCARE Express, we believe taking care of our team is just as important as taking care of our patients. We work hard, support one another, and believe there's always room to have a little fun along the way!

From monthly themed dress-up days to opportunities for personal and professional growth, we strive to create a workplace where employees feel valued, supported, and encouraged to succeed.

Benefits Include:

• Health, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Accident and Critical Illness Insurance
• Benefit Time Off (BTO)
• Bereavement Leave

Ready to Join Our Team?

If you're a people person who enjoys staying busy, helping others, and making a difference in someone's day, we'd love to hear from you!