Director of First Impressions: Front Desk (Medical Office)

Healthcare Express; Texarkana (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short- and long-term disability

Accident insurance

Critical illness insurance

Benefit Time Off (BTO)

Bereavement leave

Job summary

HealthCARE Express in Texarkana is seeking a friendly Front Desk Receptionist (Director of First Impressions) to welcome patients and keep the front office running smoothly. This full-time role offers $15.00+ per hour and 30+ hours weekly, with 12-hour shifts and rotating Saturdays across clinics in Texas and Arkansas.

You’ll handle check-in/check-out, calls, payments, and document scanning while collaborating with providers and staff to ensure a positive patient experience.

Qualifications

• Medical office or front desk experience is a plus.
• Strong customer service and communication skills.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Greet patients and visitors at the front desk.
• Answer phone calls and route inquiries.
• Verify insurance and demographic information.
• Collect payments and scan documents into patient charts.
• Maintain accurate front-desk records and coordinate with staff.

Skills

Customer service

Communication

Teamwork

Front desk experience

Job description

HealthCARE Express in Texarkana is seeking a friendly Front Desk Receptionist (Director of First Impressions) to welcome patients and keep the front office running smoothly. This full-time role offers $15.00+ per hour and 30+ hours weekly, with 12-hour shifts and rotating Saturdays across clinics in Texas and Arkansas.

You’ll handle check-in/check-out, calls, payments, and document scanning while collaborating with providers and staff to ensure a positive patient experience.