Director of First Impressions — Urgent Care Front Desk

Healthcare Express; Longview (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life Insurance

Short-Term and Long-Term Disability

Accident and Critical IllnessInsurance

Benefit Time Off (BTO)

Bereavement Leave

Job summary

HealthCARE Express in Longview, TX is seeking a friendly Front Desk Receptionist to greet patients, handle check-in, and support daily clinic operations. The role emphasizes excellent customer service, professionalism, and a welcoming first impression as part of our urgent care team.

No medical degree is required; prior medical office experience is a plus, but related customer service skills in hospitality or retail are also welcome.

Qualifications

• Dependable, organized, and able to communicate professionally.
• Comfortable using computers.
• Attention to detail and confidentiality.
• Multitask and stay organized in a fast-paced setting.
• Previous medical office experience is a plus, but not required.

Responsibilities

• Welcoming and checking in patients.
• Answering phone calls and verifying patient information and insurance.
• Collecting payments and maintaining accurate patient records.
• Collaborating with providers and clinical staff to assist patients.
• Maintain clinic operations in a fast-paced environment.

Skills

People skills

Customer service

Organization

Multitasking

Computer use

Attention to detail

Confidentiality

Job description

HealthCARE Express in Longview, TX is seeking a friendly Front Desk Receptionist to greet patients, handle check-in, and support daily clinic operations. The role emphasizes excellent customer service, professionalism, and a welcoming first impression as part of our urgent care team.

No medical degree is required; prior medical office experience is a plus, but related customer service skills in hospitality or retail are also welcome.