Front Desk

HealthCARE Express; Texarkana (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short- and long-term disability

Accident insurance

Critical illness insurance

Benefit Time Off (BTO)

Bereavement leave

Job summary

HealthCARE Express in Texarkana is seeking a friendly Front Desk Receptionist (Director of First Impressions) to welcome patients and keep the front office running smoothly. This full-time role offers $15.00+ per hour and 30+ hours weekly, with 12-hour shifts and rotating Saturdays across clinics in Texas and Arkansas.

You’ll handle check-in/check-out, calls, payments, and document scanning while collaborating with providers and staff to ensure a positive patient experience.

Qualifications

• Medical office or front desk experience is a plus.
• Strong customer service and communication skills.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Greet patients and visitors at the front desk.
• Answer phone calls and route inquiries.
• Verify insurance and demographic information.
• Collect payments and scan documents into patient charts.
• Maintain accurate front-desk records and coordinate with staff.

Skills

Customer service

Communication

Teamwork

Front desk experience

Job description

Front Desk Receptionist | Director of First Impressions (D.O.F.I.)

Texarkana Area | $15.00+ per hour | Full-Time

Schedule:

• 30+ hours per week
• 12-hour shifts, 8:00 AM-8:00 PM
• Rotating Saturdays, 8:00 AM-4:00 PM
• Position may work at HealthCARE Express clinics throughout the Texarkana area, including locations in both Texas and Arkansas

At HealthCARE Express, we believe every patient experience starts the moment someone walks through our doors. That's why we're looking for a friendly, dependable Front Desk Receptionist to join our team as a Director of First Impressions (D.O.F.I.).

As the first point of contact for our patients, you'll help create a positive, welcoming experience while keeping the front office running efficiently. Every day is different, so we're looking for someone who enjoys staying busy, providing great customer service, and jumping in wherever needed.

What You'll Do

You’ll greet patients, answer incoming calls, verify insurance and demographic information, collect payments, scan documents into patient charts, maintain accurate records, and work closely with providers and clinical staff to help patients have a smooth experience from check-in to check-out.

Previous medical office experience is a plus, but it isn't required. We're looking for someone who is dependable, eager to learn, comfortable in a fast-paced environment, and committed to providing outstanding customer service.

Benefits

• health insurance
• dental insurance
• vision insurance
• life insurance
• short- and long-term disability coverage
• accident insurance
• critical illness insurance
• Benefit Time Off (BTO)
• bereavement leave

With clinics throughout Texas, Arkansas, Oklahoma, and Louisiana, HealthCARE Express offers opportunities to learn, grow, and build a career within our organization.

If you enjoy helping people and want to be part of a busy, team-focused environment, we'd love to hear from you.