Front Desk & Patient Welcome Specialist

HealthCARE Express; Midwest City (OK); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short- and long-term disability

Bereavement leave

Benefit Time Off

Job summary

HealthCARE Express is hiring a Director of First Impressions (D.O.F.I.) to greet patients, verify information, and manage front desk duties in a fast-paced clinic. You’ll answer phones, collect payments, scan documents, and help patients with questions while maintaining confidentiality.

Flexibility and teamwork are essential, as you may be cross-trained to assist in other areas. This is a full-time role with 12-hour shifts and rotating Saturdays, starting at $18.00 per hour.

Qualifications

• Strong customer service and communication skills.
• Comfortable working with computers and handling confidential information.
• Previous medical office experience and HIPAA familiarity are helpful.

Responsibilities

• Greet and check in patients, verify information and insurance, answer phones, collect payments, scan documents.
• Help keep patient information accurate, maintain confidentiality, keep forms and supplies stocked, and ensure the front desk runs smoothly.
• Be dependable, organized, and flexible to jump in where needed; may be cross-trained to other areas.

Skills

Customer service

Communication

Multitasking

HIPAA familiarity

Tools

Scheduling software

Job description

HealthCARE Express is hiring a Director of First Impressions (D.O.F.I.) to greet patients, verify information, and manage front desk duties in a fast-paced clinic. You’ll answer phones, collect payments, scan documents, and help patients with questions while maintaining confidentiality.

Flexibility and teamwork are essential, as you may be cross-trained to assist in other areas. This is a full-time role with 12-hour shifts and rotating Saturdays, starting at $18.00 per hour.