Front Desk

U.S. Dermatology Partners; Lake Lotawana (MO); Presencial; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

U.S. Dermatology Partners in Missouri is seeking a professional Front Desk Clerk to handle routine clerical and administrative tasks, greet patients, answer phones, and direct inquiries to the appropriate staff.

This role emphasizes accuracy, courtesy, and strong customer service in a fast-paced dermatology practice. Qualifications include 1+ year in retail or clinical front desk, detail orientation, solid English communication, and proficiency with Windows applications (Excel, Word, Outlook).

Formación

• 1+ year of retail or clinical front desk experience preferred.
• Detail oriented with professional attitude and reliability.
• Management and organizational skills to support leadership of this function.
• Ability to follow verbal & written instructions with good grammar and spelling.
• Interpersonal skills to support customer service, functional, and team needs.
• Able to communicate effectively in English, both verbally and in writing.
• Mathematical and/or analytical ability for basic to intermediate problem solving.
• Basic to intermediate computer operation.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Knowledge of state and federal regulations and HIPAA guidelines.

Responsabilidades

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers to the appropriate manager or department.
• Operates office machines and computers as required to ensure patients are processed correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice/clinic facilities or services.
• Adheres to safety policies and procedures while supporting a culture of high quality customer service.
• Performs other duties as necessary or in the best interest of the organization.

Conocimientos

Detail oriented

Professional attitude

Reliable

Customer service

Interpersonal skills

Communication (English)

Computer basics

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Herramientas

Excel

Word

Outlook

Descripción del empleo

SECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Maintains office procedures and assists with administrative tasks.Answers central telephone system and directs calls accordingly.Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.Operates office machines and computers as required to ensure patients are processed correctly and effectively.Duplicates and distributes materials as necessary.Composes, types and edits correspondence, reports, memoranda and other material.Assists patients with the use of the practice / clinic facilities or services.Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsOne (1)+ year of retail or clinical front desk experience, preferredSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.