Front Desk

U.S. Dermatology Partners; Warrensburg (MO); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

U.S. Dermatology Partners is seeking a reliable front desk clerk to support daily operations at our Warrensburg clinic. You will answer phones, greet patients, assist with check-in/out, and perform basic data processing and record-keeping.

The ideal candidate has 1+ year in retail or clinical front desk roles, strong English communication, attention to detail, and proficiency with common office software. Training on HIPAA and clinic procedures provided.

Formación

• Detail oriented with a professional attitude and reliability.
• Strong interpersonal skills to support customer service needs.
• Ability to follow instructions and communicate clearly in writing and speech.
• Proficiency with common office software and data entry tasks.

Responsabilidades

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; refers to appropriate manager when needed.
• Operates office machines and computers to ensure patients are processed accurately.
• Composes, types and edits correspondence, reports and other material.

Conocimientos

Detail oriented

Professional attitude

Reliable

Interpersonal skills

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

SECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Maintains office procedures and assists with administrative tasks.Answers central telephone system and directs calls accordingly.Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.Operates office machines and computers as required to ensure patients are processed correctly and effectively.Duplicates and distributes materials as necessary.Composes, types and edits correspondence, reports, memoranda and other material.Assists patients with the use of the practice / clinic facilities or services.Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsOne (1)+ year of retail or clinical front desk experience, preferredSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.