Front Desk

U.S. Dermatology Partners; Dallas (TX); Presencial; USD 21.000 - 28.000; Jornada completa

Descripción de la vacante

U.S. Dermatology Partners in Dallas, TX is seeking a friendly front desk clerk to support daily clinic operations. You will answer phones, greet patients, schedule appointments, and assist with data entry and records in a fast-paced healthcare setting.

This role requires strong English communication, attention to detail, and basic computer skills with MS Office. Prior front desk experience in retail or clinical environments is preferred, along with a working knowledge of HIPAA regulations and

Formación

• One or more years of front desk experience in retail or clinical settings.
• Detail oriented and professional attitude.
• Ability to follow verbal and written instructions with good grammar and spelling.
• Strong English communication skills, both verbal and written.
• Proficiency with basic computer operations and MS Office.
• Knowledge of state and federal regulations for healthcare settings; HIPAA awareness.

Responsabilidades

• Answers central telephone system and directs calls.
• Greet patients and public; provide information and assistance.
• Performs data entry, records keeping, and scheduling tasks.
• Operates office equipment and maintains orderly workflow.
• Composes, types and edits correspondence and reports.
• Adheres to safety policies and supports high-quality customer service.

Conocimientos

Front desk experience

Customer service

HIPAA knowledge

English communication

Data processing

Attention to detail

Herramientas

Microsoft Excel

Microsoft Word

Microsoft Outlook

Descripción del empleo

SECTION 1: Job Summary (Summary of the basic functions of the position)The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)Maintains office procedures and assists with administrative tasks.Answers central telephone system and directs calls accordingly.Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.Operates office machines and computers as required to ensure patients are processed correctly and effectively.Duplicates and distributes materials as necessary.Composes, types and edits correspondence, reports, memoranda and other material.Assists patients with the use of the practice / clinic facilities or services.Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.Performs other duties that may be necessary or in the best interest of the organization.SECTION 3: Experience RequirementsOne (1)+ year of retail or clinical front desk experience, preferredSECTION 4: Knowledge, Skills and Abilities RequirementsDetail oriented, professional attitude, reliableManagement and organizational skills to support the leadership of this functionAbility to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretationsInterpersonal skills to support customer service, functional, and team mate support needsAble to communicate effectively in English, both verbally and in writingMathematical and/or analytical ability for basic to intermediate problem solvingBasic to intermediate computer operationProficiency with Microsoft Excel, Word, and OutlookSpecialty knowledge of systems relating to job functionKnowledge of state and federal regulations for this position; general understanding of HIPAA guidelinesSECTION 5: Supervisory Responsibilities:This position has no supervisory responsibilities.