Front Counter Sales Specialist — Customer Care & Solutions

Bishop Lifting Products Inc; Sedro-Woolley (WA); On-site; USD 29,000 - 34,000; Full time

Job summary

Bishop Lifting Products, Inc. in Sedro Woolley, WA is seeking a Front Counter Sales Clerk to deliver prompt, professional service and match customers with the right products.

You will handle transactions, assist with quotes for special orders, and maintain product knowledge on the floor. The role requires 2+ years in a customer-facing environment, proficiency in Microsoft Office, excellent communication, high attention to detail, and the ability to work solo or in a team, including rotating

Qualifications

• At least 2 years in a customer-facing environment (retail, hardware, etc.).
• Proficient in Microsoft Office Suite.
• Excellent written and oral communication skills.
• High attention to detail and accuracy.
• Ability to work alone under limited supervision or in a group.
• Ability to work rotating Saturdays as needed.
• Authorized to work in the United States without sponsorship.
• Must pass pre-employment background check, drug test and physical.

Responsibilities

• Handle counter transactions of in-store goods.
• Process pre-payments for special order items not readily available on sales floor.
• Stock shelves when needed.
• Ensure quotes are completed for special order items and order acknowledgements are sent to purchasing.
• Answer phone calls and emails to engage with customers and resolve issues.
• Problem solve to ensure customer satisfaction and accuracy.
• Perform other duties as assigned.

Skills

Customer-facing experience

Communication skills

Tools

Microsoft Office Suite

Job description

Bishop Lifting Products, Inc. in Sedro Woolley, WA is seeking a Front Counter Sales Clerk to deliver prompt, professional service and match customers with the right products.

You will handle transactions, assist with quotes for special orders, and maintain product knowledge on the floor. The role requires 2+ years in a customer-facing environment, proficiency in Microsoft Office, excellent communication, high attention to detail, and the ability to work solo or in a team, including rotating