Counter Sales Associate - Lifting & Industrial Hardware

BISHOP LIFTING PRODUCTS, INC; Sedro-Woolley (WA); On-site; USD 29,000 - 34,000; Full time

Job summary

Bishop Lifting Products, Inc. in Sedro-Woolley, WA is seeking a Front Counter Sales clerk to deliver a prompt, professional customer experience by matching customers with the right product and providing product knowledge.

The role involves handling transactions, facilitating pre-payments for special orders, stocking shelves, and ensuring quotes and order acknowledgements are properly communicated with purchasing. Strong communication and detail orientation are essential.

Qualifications

• At least 2 years in a customer-facing environment (retail, hardware store, etc.).
• Must be proficient in Microsoft Office Suite.
• Excellent written and oral communication skills.
• High attention to detail and accuracy.
• Ability to work alone under limited supervision or in a group.
• Ability to work rotating Saturdays as needed.
• Authorized to work in the United States without sponsorship.
• Must pass pre-employment background check, drug test, and physical.

Responsibilities

• Handle counter transactions of in-store goods
• Handling pre-payments for special order items that are not readily available on sales floor
• Stocking shelves when needed
• Make sure quotes are completed for special order items and ensuring order acknowledgement has been sent to and received by purchasing
• Answering phones calls and emails to engage with customers and resolve any issues that may be presented
• Problem solving to ensure customer satisfaction and accuracy
• Perform other duties as assigned

Skills

Customer-facing communication

Attention to detail

Oral and written communication

Ability to work with minimal supervisi

Teamwork

Customer service

Tools

Microsoft Office Suite

Job description

Bishop Lifting Products, Inc. in Sedro-Woolley, WA is seeking a Front Counter Sales clerk to deliver a prompt, professional customer experience by matching customers with the right product and providing product knowledge.

The role involves handling transactions, facilitating pre-payments for special orders, stocking shelves, and ensuring quotes and order acknowledgements are properly communicated with purchasing. Strong communication and detail orientation are essential.