Friendly Retail Customer Service Advocate

Goodwill Of Silicon Valley; San Jose (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Goodwill of Silicon Valley in Willow Glen Store 124, San Jose, CA 95125, is seeking a Customer Service Specialist I for part-time, hourly wage of $18.45 to learn store operations including cashiering, merchandising, and customer programs.

This entry-level role emphasizes friendly service, basic cash handling, and teamwork in a busy retail environment, with responsibilities in inventory, display, and floor management.

Qualifications

• General arithmetic and numerical accuracy required.
• Ability to follow directions and work with others.
• Basic comfort with cash handling and customer interactions.

Responsibilities

• Provide courteous customer service and respond to inquiries promptly.
• Operate cash register and process transactions.
• Assist with inventory, merchandising, and price adjustments.
• Maintain store cleanliness and safety; report issues to management.
• Educate customers about round-up and ambassador programs.

Skills

Customer service

Cash handling

Teamwork

English communication

Arithmetic

Tools

Cash register

Ten-key

Job description

Goodwill of Silicon Valley in Willow Glen Store 124, San Jose, CA 95125, is seeking a Customer Service Specialist I for part-time, hourly wage of $18.45 to learn store operations including cashiering, merchandising, and customer programs.

This entry-level role emphasizes friendly service, basic cash handling, and teamwork in a busy retail environment, with responsibilities in inventory, display, and floor management.