Part-Time Retail Concierge: Customer Service Pro I

Goodwill Of Silicon Valley; San Jose (CA); On-site; USD 22,000 - 29,000; Part time

Job summary

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to learn store operations at the Willow Glen Store 124 in San Jose, CA. The role emphasizes friendly customer interactions, merchandising, and basic cash handling in a welcoming, entry-level environment.

The position is part-time and on-site, with hourly pay of $18.45. Training focuses on cash handling, POS procedures, and customer engagement to support our mission and store goals in a busy retail setting.

Qualifications

• Knowledge of general arithmetic (adding/subtracting) is required.
• Ability to follow directions and work cooperatively with others.
• Retail sales and/or cash handling experience strongly desired.

Responsibilities

• Provide courteous and professional customer service, greeting customers and responding to inquiries promptly.
• Responsible for cash register operation, sales/monetary transactions, opening/closing procedures.
• Assist with inventory, display, merchandising and placement of donated and new product on the sales floor.

Skills

General arithmetic

Follow directions

Teamwork

Retail sales experience

Cash handling experience

Basic English literacy

Job description

Goodwill of Silicon Valley is seeking a Customer Service Specialist I to learn store operations at the Willow Glen Store 124 in San Jose, CA. The role emphasizes friendly customer interactions, merchandising, and basic cash handling in a welcoming, entry-level environment.

The position is part-time and on-site, with hourly pay of $18.45. Training focuses on cash handling, POS procedures, and customer engagement to support our mission and store goals in a busy retail setting.