Friendly, Entry-Level Retail Customer Service Specialist

Goodwill Of Silicon Valley; Santa Clara (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Goodwill of Silicon is seeking a Customer Service Specialist I at the Santa Clara store to provide friendly service and learn store operations. This entry-level role focuses on customer interactions, merchandising, and basic cash handling.

The position is part-time and on-site, with responsibilities including cashier duties, inventory support, and adherence to store policies to ensure a welcoming shopping environment.

Qualifications

• Knowledge of basic arithmetic including adding and subtracting.
• Ability to follow directions and work cooperatively with others.

Responsibilities

• Provide courteous and professional customer service, greeting customers and responding to inquiries promptly.
• Cash register operation, sales/monetary transactions, opening/closing procedures.
• Maintain positive customer and employee relations; report problems/complaints to management.
• Assist with inventory, display, merchandising and price adjustments.
• Assist with housekeeping to ensure a neat, clean, safe store environment.

Skills

Arithmetic knowledge

Follow directions

Tools

Ten-key/calculator

Job description

Goodwill of Silicon is seeking a Customer Service Specialist I at the Santa Clara store to provide friendly service and learn store operations. This entry-level role focuses on customer interactions, merchandising, and basic cash handling.

The position is part-time and on-site, with responsibilities including cashier duties, inventory support, and adherence to store policies to ensure a welcoming shopping environment.