Friendly Medical Receptionist - Patient Care & Front Desk

Aquino Medical Group; Pasadena (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Aquino Medical Group in Pasadena, TX invites a friendly Medical Receptionist to welcome patients and support a fast-paced clinic environment. You will handle check-in, scheduling, insurance verification, and HIPAA-compliant record keeping while maintaining a warm, organized front desk.

Experience with EHR/EMR and medical scheduling software is preferred, and bilingual English/Spanish helps serve our diverse community.

Qualifications

• High school diploma or GED required; medical office training or certification is a plus.
• Prior experience as a medical receptionist or front office in healthcare preferred.
• Familiarity with EHR/EMR systems and scheduling software.
• Knowledge of medical insurance verification and billing processes.
• Strong communication skills with a warm, patient-centered approach.
• Ability to multitask and stay organized in a busy clinical environment.
• Bilingual English/Spanish is a plus for serving our diverse community.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments using scheduling software.
• Verify patient insurance eligibility and collect co-pays at check-in.
• Maintain and update patient records and EHR/EMR systems.
• Answer and route incoming calls and respond to patient inquiries.
• Coordinate referrals and communicate with other healthcare providers.
• Keep front desk organized, clean, and HIPAA-compliant at all times.

Skills

Customer service

Communication

Multitasking

Bilingual English/Spanish

Education

High school diploma or GED

Medical office training or certification

Tools

EHR/EMR systems

Medical scheduling software

Insurance verification software

Job description

Aquino Medical Group in Pasadena, TX invites a friendly Medical Receptionist to welcome patients and support a fast-paced clinic environment. You will handle check-in, scheduling, insurance verification, and HIPAA-compliant record keeping while maintaining a warm, organized front desk.

Experience with EHR/EMR and medical scheduling software is preferred, and bilingual English/Spanish helps serve our diverse community.