Bilingual Medical Receptionist - Scheduling & Patient Care

Txhealthcare; Willow Park (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Texas Health Care PLCC is seeking a friendly Medical Receptionist to be the first point of contact for patients, staff, and visitors. You will greet patients, schedule appointments, manage calls, and maintain accurate patient records with discretion and professionalism.

The role requires familiarity with EMR systems, medical terminology, and insurance verification. Strong customer service and organizational skills are essential in this fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience as a medical receptionist or in a similar role preferred.
• Knowledge of medical terminology, procedures, and insurance verification.
• Proficiency with EMR systems and scheduling tools.
• Strong customer service and communication skills, both written and verbal.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer and manage incoming phone calls and direct as needed.
• Schedule appointments and maintain calendars for medical staff.
• Verify patient demographics and insurance information; update records as necessary.
• Collect copayments and process payments accurately and confidentially.
• Maintain a tidy, welcoming reception area and coordinate patient flow.
• Assist with administrative tasks such as filing, faxing, and scanning documents.
• Collaborate with medical staff to ensure smooth operations and HIPAA compliance.

Skills

Customer service

Communication skills

Multitasking

HIPAA compliance

EMR systems

Education

High school diploma or equivalent

Tools

EMR software

Scheduling software

Job description

Texas Health Care PLCC is seeking a friendly Medical Receptionist to be the first point of contact for patients, staff, and visitors. You will greet patients, schedule appointments, manage calls, and maintain accurate patient records with discretion and professionalism.

The role requires familiarity with EMR systems, medical terminology, and insurance verification. Strong customer service and organizational skills are essential in this fast-paced environment.