Medical Receptionist

Aquino Medical Group; Pasadena (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Aquino Medical Group in Pasadena, TX invites a friendly Medical Receptionist to welcome patients and support a fast-paced clinic environment. You will handle check-in, scheduling, insurance verification, and HIPAA-compliant record keeping while maintaining a warm, organized front desk.

Experience with EHR/EMR and medical scheduling software is preferred, and bilingual English/Spanish helps serve our diverse community.

Qualifications

• High school diploma or GED required; medical office training or certification is a plus.
• Prior experience as a medical receptionist or front office in healthcare preferred.
• Familiarity with EHR/EMR systems and scheduling software.
• Knowledge of medical insurance verification and billing processes.
• Strong communication skills with a warm, patient-centered approach.
• Ability to multitask and stay organized in a busy clinical environment.
• Bilingual English/Spanish is a plus for serving our diverse community.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments using scheduling software.
• Verify patient insurance eligibility and collect co-pays at check-in.
• Maintain and update patient records and EHR/EMR systems.
• Answer and route incoming calls and respond to patient inquiries.
• Coordinate referrals and communicate with other healthcare providers.
• Keep front desk organized, clean, and HIPAA-compliant at all times.

Skills

Customer service

Communication

Multitasking

Bilingual English/Spanish

Education

High school diploma or GED

Medical office training or certification

Tools

EHR/EMR systems

Medical scheduling software

Insurance verification software

Job description

Benefits:

• Employee discounts


• Paid time off

About the Role:

Aquino Medical Group in Pasadena, TX is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love making patients feel at ease, we want to hear from you!

Responsibilities:

• Greet and check in patients in a professional and courteous manner


• Schedule, confirm, and manage patient appointments using medical scheduling software


• Verify patient insurance eligibility and collect co-pays at time of service


• Maintain and update accurate patient records and electronic health records (EHR)


• Answer and route incoming phone calls, respond to patient inquiries


• Coordinate referrals and communicate with other healthcare providers as needed


• Ensure front desk area is organized, clean, and HIPAA-compliant at all times

Requirements:

• High school diploma or GED required; medical office training or certification a plus


• Prior experience as a medical receptionist or in a healthcare front office setting preferred


• Familiarity with EHR/EMR systems and medical scheduling software


• Knowledge of medical insurance verification and billing processes


• Strong communication skills with a warm, patient-centered approach


• Ability to multitask and stay organized in a busy clinical environment


• Bilingual (English/Spanish) a plus for serving our diverse patient community

About Us:

Aquino Medical Group is a trusted healthcare provider serving the Pasadena, TX community with compassionate, patient-focused medical care. Our patients choose us for our dedication to quality care and our welcoming, supportive environment. We pride ourselves on building a team that is just as passionate about people as they are about medicine.