Bilingual Medical Front Desk & Scheduling Specialist

Aquino Medical Group

Pasadena (TX)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Employee discounts

Paid time off

Job summary

Aquino Medical Group in Pasadena, TX is seeking a friendly Medical Receptionist to be the welcoming face of our practice. You will thrive in a fast-paced healthcare setting, greeting patients, and ensuring a smooth front-desk experience.

Responsibilities include checking in patients, scheduling appointments, verifying insurances, collecting co-pays, and maintaining accurate EHR records, while upholding HIPAA standards and delivering warm, patient-focused service.

Qualifications

High school diploma or GED required; medical office training or certification a plus.
Prior experience as a medical receptionist or in a healthcare front office setting preferred.
Familiarity with EHR/EMR systems and medical scheduling software.
Knowledge of medical insurance verification and billing processes.
Strong communication skills with a warm, patient-centered approach.
Ability to multitask and stay organized in a busy clinical environment.
Bilingual English/Spanish is a plus for serving our diverse patient community.

Responsibilities

Greet and check in patients in a professional and courteous manner.
Schedule, confirm, and manage patient appointments using medical scheduling software.
Verify patient insurance eligibility and collect co-pays at time of service.
Maintain and update accurate patient records and electronic health records (EHR).
Answer and route incoming phone calls, respond to patient inquiries.
Coordinate referrals and communicate with other healthcare providers as needed.
Ensure front desk area is organized, clean, and HIPAA-compliant at all times.