Friendly Front Desk Concierge - Senior Living (PRN)

Life Enriching Communities; New Albany (OH); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Generous PTO

Retirement Fund with Company Match

On-Site Gym

Beautiful facilities

Supportive team culture

Work that makes a difference

Excellent patient care ratios

Job summary

Life Enriching Communities is seeking a friendly, organized front desk/administrative professional to support daily campus operations in New Albany, OH. You will handle calls, greet visitors, manage mail, and coordinate with multiple departments to ensure a smooth flow of information.

The role emphasizes resident safety, timely communication, and a compassionate approach. A High School Diploma or equivalent and solid customer service experience are required.

Qualifications

• High School Diploma or equivalent required.
• Demonstrated customer service experience.
• Strong organizational and communication skills.

Responsibilities

• Answer and direct all incoming phone calls
• Greet and direct all campus visitors
• Manage mail: Receive and distribute incoming and internal mail, packages, and deliveries, as well as outgoing mail, including HP mail to proper POAs as needed or instructed; prepare labels for IL mail boxes as residents admit or withdraw or move to another level of care
• Maintain POA label binder as needed
• Communicate effectively among all departments across campus
• Manage all Guest Suite reservations; track and send invoicing to Billing Department
• Monitor fire and medical alarms
• Assist residents with copies, if needed

Skills

Customer service

Organizational skills

Communication

Education

High School Diploma or equivalent

Job description

Life Enriching Communities is seeking a friendly, organized front desk/administrative professional to support daily campus operations in New Albany, OH. You will handle calls, greet visitors, manage mail, and coordinate with multiple departments to ensure a smooth flow of information.

The role emphasizes resident safety, timely communication, and a compassionate approach. A High School Diploma or equivalent and solid customer service experience are required.