Front Desk Concierge: Hospitality with Purpose & Perks

Sunrise Senior Living; Cuyahoga Falls (OH); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistant Program / Discount

Paid time off (PTO), sick time, and/

myFlexPay for quick pay

Tuition Reimbursement

Bonuses as per position

Eligibility-based benefits

Job summary

Sunrise Senior Living in Ohio is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. The role supports the Sales team, assists with move-ins and marketing materials, and keeps the front desk and Bistro area organized and inviting.

The ideal candidate will have a High School Diploma or GED, strong customer service skills, and proficiency with Microsoft Office. This full-time position offers benefits and opportunities for growth.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Able to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages.
• Provide community overviews and support Sales inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry tasks.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Ohio is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. The role supports the Sales team, assists with move-ins and marketing materials, and keeps the front desk and Bistro area organized and inviting.

The ideal candidate will have a High School Diploma or GED, strong customer service skills, and proficiency with Microsoft Office. This full-time position offers benefits and opportunities for growth.