Guest Services Specialist (PRN) – Senior Living

Life Enriching Communities; Chula Vista (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Generous PTO

Retirement fund with company match

On-site gym

Beautiful facilities

Supportive team culture

Work that makes a difference

Excellent resident care ratios

Job summary

Life Enriching Communities is seeking a part-time PRN front desk/administrative professional for Wesley Woods in New Albany, OH. The role requires handling phones, greeting visitors, mail and package management, and coordinating POA labels and inter-department communication across the campus.

Responsibilities include managing Guest Suite reservations, monitoring alarms, and assisting residents with copies. Must have a High School Diploma and proven customer service experience.

Qualifications

• High School Diploma or equivalent required.
• Demonstrated customer service experience required.

Responsibilities

• Answer and direct all incoming phone calls
• Greet and direct all campus visitors
• Manage mail: Receive and distribute incoming and internal mail, packages, and deliveries, as well as outgoing mail, including HP mail to proper POAs as needed or instructed; prepare labels for IL mail boxes as residents admit or withdraw or move to another level of care
• Maintain POA label binder as needed
• Communicate effectively among all departments across campus
• Manage all Guest Suite reservations; track and send invoicing to Billing Department
• Monitor fire and medical alarms
• Assist residents with copies, if needed

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Life Enriching Communities is seeking a part-time PRN front desk/administrative professional for Wesley Woods in New Albany, OH. The role requires handling phones, greeting visitors, mail and package management, and coordinating POA labels and inter-department communication across the campus.

Responsibilities include managing Guest Suite reservations, monitoring alarms, and assisting residents with copies. Must have a High School Diploma and proven customer service experience.