Senior Living Front Desk Concierge

True Connection Communities; Hilliard (OH); On-site; USD 23,000 - 24,000; Full time

Job summary

True Connection Communities in Hilliard, OH is seeking a friendly Concierge/Receptionist to greet residents and visitors, answer calls, manage mail, and support front desk operations in a busy senior living community.

The role requires a high school diploma or GED, strong interpersonal and communication skills, and the ability to work flexible hours including weekends. Proficiency with Microsoft Office is preferred.

Qualifications

• High school diploma or GED required.
• Experience working with the public.
• Strong interpersonal, written and verbal communication skills.
• Ability to operate a multi-line telephone system.
• Proficiency with Microsoft Office products.
• Able to work flexible hours including weekends.

Responsibilities

• Provides positive first impression to residents and visitors.
• Answers and screens incoming calls, routing messages per policy.
• Greets visitors in a friendly, courteous manner and signs them in.
• Maintains lobby area and ensures a welcoming atmosphere.
• Processes incoming and outgoing mail and maintains supplies.
• Assists with clerical duties and emergency contact logs as needed.
• Supports front desk operations and coordinates tours and transportation sign-ups.

Skills

Customer service

Interpersonal skills

Communication skills

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

True Connection Communities in Hilliard, OH is seeking a friendly Concierge/Receptionist to greet residents and visitors, answer calls, manage mail, and support front desk operations in a busy senior living community.

The role requires a high school diploma or GED, strong interpersonal and communication skills, and the ability to work flexible hours including weekends. Proficiency with Microsoft Office is preferred.