Healthcare Front Desk Specialist – Welcoming & Efficient

ExcelCare Norwood; Norwood (NJ); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

401k with up to 5% matching

Paid sick time

Tapcheck, unlock earnings early

Employee-only discounts, perks and re

Job summary

ExcelCare Norwood in New Jersey seeks a professional Receptionist to be the friendly first contact for visitors, residents, families, and staff within our Skilled Nursing Facility. You will help create a welcoming, organized environment and support daily administrative operations.

Responsibilities include greeting guests, answering calls, managing sign-in, distributing mail, providing information, keeping the front desk tidy, and assisting with clerical tasks.

Qualifications

• High school diploma or equivalent is required.
• Previous receptionist or administrative experience preferred, healthcare setting a plus.
• Strong communication and customer service skills.
• Proficient in Microsoft Office and basic computer systems.
• Professional appearance and demeanor.
• Ability to multitask and stay calm in a fast-paced environment.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Skills

Communication skills

Customer service

Multitasking

Microsoft Office

Phone etiquette

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

ExcelCare Norwood in New Jersey seeks a professional Receptionist to be the friendly first contact for visitors, residents, families, and staff within our Skilled Nursing Facility. You will help create a welcoming, organized environment and support daily administrative operations.

Responsibilities include greeting guests, answering calls, managing sign-in, distributing mail, providing information, keeping the front desk tidy, and assisting with clerical tasks.