Healthcare Front Desk Concierge — 12-Hour Shifts

Prestige Healthcare Management; Watkins Glen (AL); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Elite Nursing & Rehabilitation Center is seeking a dependable Front Desk Clerk / Receptionist to manage the busy front desk in our skilled nursing facility. You will greet residents and visitors, answer calls, route messages, and maintain a secure, welcoming environment while upholding HIPAA guidelines.

The ideal candidate has a high school diploma, prior front desk or customer service experience, strong communication, and the ability to multitask calmly in a healthcare setting.

Qualifications

• High school diploma or GED required.
• Experience in receptionist/front desk or admin preferred.
• Healthcare setting experience is a plus.
• Strong communication and organizational skills.
• Basic computer skills and multiline phone system operation.
• Ability to multitask in a busy environment.
• Reliable attendance and professional appearance.
• Background checks and pre-employment screening required.

Responsabilités

• Greet and assist residents, families, visitors, and vendors.
• Answer calls, direct to departments, and take messages.
• Monitor front entrance and enforce sign-in procedures.
• Maintain visitor logs and screening per policy.
• Monitor resident flow and report safety concerns.
• Assist with inquiries and direct to appropriate departments.
• Keep front desk and lobby clean and professional.
• Receive mail, packages, deliveries.
• Assist with clerical tasks and data entry.
• Communicate information to nursing staff and admin.
• Follow emergency procedures and assist with communications.
• Maintain HIPAA confidentiality.
• Complete other duties as assigned.

Connaissances

Front desk operations

Customer service

Communication skills

Multitasking

Professionalism

Interpersonal skills

Basic computer skills

Background checks

Formation

High school diploma or GED

Description du poste

Elite Nursing & Rehabilitation Center is seeking a dependable Front Desk Clerk / Receptionist to manage the busy front desk in our skilled nursing facility. You will greet residents and visitors, answer calls, route messages, and maintain a secure, welcoming environment while upholding HIPAA guidelines.

The ideal candidate has a high school diploma, prior front desk or customer service experience, strong communication, and the ability to multitask calmly in a healthcare setting.