French Speaking Travel Support Specialist

Employers from Greece; United States; Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking a French-speaking Travel Support Specialist to assist clients with travel inquiries and bookings, ensuring a seamless and enjoyable experience.

You will help French-speaking clients manage travel arrangements, coordinate with partners, and provide accurate information on policies and services, delivering high-quality support.

Qualifications

• Fluency in French and English, both written and spoken.
• Experience in customer service or travel industry preferred.
• Excellent communication with strong focus on customer satisfaction.
• Attention to detail and strong organizational abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide outstanding support to French-speaking clients via phone, email, and live chat.
• Assist clients in modifying travel plans, including changes to flights and accommodations.
• Coordinate with airlines and hotels to resolve client issues and ensure satisfaction.
• Deliver accurate information about travel policies, destinations, and services.
• Maintain organized CRM records for continuous service improvement.
• Demonstrate professionalism and dedication to customer satisfaction in all interactions.
• Stay informed about current trends in the travel industry to better assist clients.

Skills

French language

English language

Customer service

Communication

Attention to detail

Multitasking

Travel industry knowledge

Tools

CRM systems

Travel booking systems

Job description

Patrique Mercier Recruitment FR is delighted to offer an exciting position for a French Speaking Travel Support Specialist. This role is ideal for individuals with a passion for travel and a strong commitment to providing exceptional customer service. As a Travel Support Specialist, you will assist French-speaking clients in managing their travel inquiries and arrangements, ensuring a seamless and enjoyable experience.

Responsibilities

• Provide outstanding support to French-speaking clients with their travel inquiries and bookings through various channels, including phone, email, and live chat.
• Assist clients in modifying their travel plans, including changes to flights, accommodations, and itineraries.
• Coordinate with travel partners, such as airlines and hotels, to resolve client issues and ensure satisfaction.
• Deliver accurate and timely information about travel policies, destinations, and available services.
• Maintain organized records of client interactions in the CRM for continuous service improvement.
• Demonstrate a high level of professionalism and dedication to customer satisfaction in all interactions.
• Stay informed about current trends in the travel industry to better assist clients.

Requirements

• Fluency in French and English, both written and spoken.
• Experience in customer service or the travel industry is strongly preferred.
• Excellent communication skills with a strong focus on customer satisfaction.
• Attention to detail and exceptional organizational abilities.
• Ability to multitask effectively in a fast-paced environment.
• Knowledge of travel booking systems and CRM tools is an asset.
• A genuine enthusiasm for travel and a desire to assist clients in creating memorable experiences.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...