French Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria

Recruitment By Ierotheos; United States; Remote; USD 12,000 - 22,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

train, hotel)

Free Relocation Concierge — a Reloc...

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is seeking a French-speaking Advisor for an Online Payment Platform in Sofia, Bulgaria. Join a leading FinTech team and support French-speaking clients with secure, efficient payment solutions.

You will work with cross-functional teams, stay updated on security protocols, and help clients navigate platform features. A relocation package and training are provided to ensure smooth onboarding.

Qualifications

• Native or fluent French, written and spoken.
• EU passport holder.
• English proficiency to navigate internal docs.
• Experience in customer service, banking, or FinTech.
• Willing to relocate to Sofia.

Responsibilities

• Act as the primary point of contact for French-speaking clients regarding online payment solutions and FinTech accounts.
• Resolve payment inquiries while adhering to financial regulations.
• Provide guidance on platform features, security, and transactions.
• Collaborate with internal technical and risk teams to resolve issues.
• Stay updated on FinTech trends and security protocols.

Skills

French fluency

English proficiency

Customer service experience

Analytical skills

Willing to relocate

Job description

French Speaking Advisor for Online Payment PlatformAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with industry-leading organizations across Europe. As a leader in recruitment and business process outsourcing, we pride ourselves on facilitating career growth while providing our partners with exceptional professionals who excel in dynamic, high-stakes environments.

Job Overview

We are currently looking for a motivated professional to join our team as a French Speaking Advisor for Online Payment Platform position in Bulgaria. This role is a unique opportunity to advance your career within the rapidly evolving FinTech sector, providing world-class support for a leading global financial technology platform.

Key Responsibilities

• Act as the primary point of contact for French-speaking clients regarding their online payment solutions and FinTech accounts.
• Ensure secure and efficient resolution of payment-related inquiries while adhering to strict financial industry regulations.
• Maintain high levels of customer satisfaction by providing expert guidance on platform features, security, and transaction processing.
• Collaborate with internal technical and risk management teams to resolve complex payment discrepancies promptly.
• Stay updated on the latest trends and security protocols within the competitive FinTech industry.
• Contribute to the success of one of the most exciting French-speaking jobs in the region.
• Uphold the reputation of the platform through professional and precise communication in French.

Qualifications

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English to navigate internal FinTech system documentation.
• Proven experience in customer service, banking, or the FinTech sector.
• Strong analytical skills and attention to detail when handling digital financial transactions.
• A genuine interest in relocating to Sofia for one of the premier French-speaking jobs in Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More…

Life in Bulgaria

Living in Bulgaria offers a perfect harmony between historic charm and a modern, vibrant lifestyle. As one of the fastest-growing hubs for jobs in Bulgaria, the capital city, Sofia, boasts an incredible climate, a thriving social scene, and a low cost of living that allows for a high quality of life. Bulgaria is truly a hidden gem, providing a welcoming environment for international professionals.

Beyond the professional landscape, the relocation experience to Bulgaria is seamless with our expert support. From enjoying world-class cuisine to exploring the stunning local architecture, you will find that the cultural richness of Bulgaria makes it an ideal place to call home. Secure your future with us by choosing one of the most rewarding French-speaking jobs in Bulgaria today.