French-Speaking Customer Support Specialist

MCI Careers; New Mexico; On-site; USD 35,000 - 45,000; Full time

Job summary

MCI Careers is seeking a French Speaking Customer Service Representative to join their team in New Mexico. This role involves providing exceptional support to French-speaking customers across various communication channels. Ideal candidates are fluent in both French and English, with strong organizational and communication skills.

Candidates should possess a High School Diploma and experience in a call center or customer service environment. The position offers growth opportunities within a leading company.

Qualifications

• High School Diploma or GED is required.
• Fluency in both French and English is essential.
• Experience in a customer service or call center environment is preferred.

Responsibilities

• Provide exceptional support to French-speaking customers.
• Capture and update customer information accurately.
• Troubleshoot and resolve customer issues effectively.

Skills

Fluency in French and English

Strong verbal and written communication skills

Customer service experience

Problem-solving skills

Basic computer literacy

Education

High School Diploma/GED

Tools

CRM platforms

Job description

MCI Careers is seeking a French Speaking Customer Service Representative to join their team in New Mexico. This role involves providing exceptional support to French-speaking customers across various communication channels. Ideal candidates are fluent in both French and English, with strong organizational and communication skills.

Candidates should possess a High School Diploma and experience in a call center or customer service environment. The position offers growth opportunities within a leading company.