French-Speaking Customer Care Specialist (Bilingual)

MCI Careers; Alabama; On-site; USD 35,000 - 45,000; Full time

Job summary

MCI Careers is seeking a French Speaking Customer Service Representative to provide exceptional support to customers in both French and English. This role involves handling inquiries and complaints across multiple channels such as phone and email. Ideal candidates should possess a High School Diploma, be fluent in both languages, and have relevant experience in customer service. This position supports a dynamic work environment with growth opportunities within the company.

Qualifications

• High School Diploma or GED required.
• Fluency in French and English is essential.
• Experience in customer service or call center environment preferred.

Responsibilities

• Provide support to French-speaking customers via multiple channels.
• Handle inquiries, complaints, and requests professionally.
• Update customer information in internal systems.

Skills

Fluency in French and English

Customer service experience

Strong verbal and written communication skills

Problem-solving skills

Education

High School Diploma/GED

Tools

CRM systems

Job description

MCI Careers is seeking a French Speaking Customer Service Representative to provide exceptional support to customers in both French and English. This role involves handling inquiries and complaints across multiple channels such as phone and email. Ideal candidates should possess a High School Diploma, be fluent in both languages, and have relevant experience in customer service. This position supports a dynamic work environment with growth opportunities within the company.