French Fashion Customer Support Specialist (Bilingual)

Atrium; Bridgewater (MA); On-site; USD 27,552,000 - 41,328,000; Full time

Benefits offered by this job

Atrium Care Package (healthcare plans, discount programs, paid time off)

Job summary

A leading staffing and recruiting firm is seeking a French Customer Service Representative to deliver exceptional customer support in French and English. You will handle inquiries, resolve complaints, and maintain accurate records. The ideal candidate has at least one year of customer service experience and is bilingual. This full-time role is based in Bridgewater, Massachusetts, offering a competitive salary of $20/hr.

Qualifications

• Minimum 1 year of customer service experience.
• Proficiency in managing customer inquiries effectively.
• Strong organizational skills.

Responsibilities

• Provide exceptional customer support in French and English.
• Interact with customers via phone, email, and chat.
• Handle and resolve complaints and billing issues.
• Maintain accurate records of customer interactions.

Skills

Bilingual fluency in French and English

Strong communication skills

Problem-solving skills

Ability to manage multiple tasks

Education

High school diploma or equivalent

Tools

CRM software

SAP

Job description

A leading staffing and recruiting firm is seeking a French Customer Service Representative to deliver exceptional customer support in French and English. You will handle inquiries, resolve complaints, and maintain accurate records. The ideal candidate has at least one year of customer service experience and is bilingual. This full-time role is based in Bridgewater, Massachusetts, offering a competitive salary of $20/hr.