French-Speaking Customer Experience Specialist

Direct Staffing Inc; Midland (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A staffing firm is seeking a Customer Service Representative based in Midland, Michigan. This role requires fluency in French to support Canadian accounts and involves managing customer orders while ensuring high service quality. Responsibilities include building customer relationships, resolving service issues, and utilizing systems like SAP. If you are passionate about customer service and skilled in multitasking, this opportunity could be for you.

Qualifications

• Fluent in French necessary for supporting Canadian accounts.

Responsibilities

• Interface with customers to deliver exceptional service and profitability.
• Manage order entry from initial contact to delivery.
• Lead corrective action in case of service failures.

Skills

Fluent in French

Tools

SAP

Elemica

Job description

A staffing firm is seeking a Customer Service Representative based in Midland, Michigan. This role requires fluency in French to support Canadian accounts and involves managing customer orders while ensuring high service quality. Responsibilities include building customer relationships, resolving service issues, and utilizing systems like SAP. If you are passionate about customer service and skilled in multitasking, this opportunity could be for you.