Freight Sales & Billing Specialist

19 Logistics; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, vision benefits

401(k) with company match

Paid time off

Holidays

Weekly pay

Job summary

19 Logistics is a freight brokerage specializing in temperature-controlled and time-sensitive freight. We are seeking a detail-oriented Billing and Claims Administrator to join our growing team and maintain accuracy in financial operations.

The role involves collaborating across sales, operations, and accounting to resolve billing issues, process shipments, and ensure timely documentation, quotes, and payments while upholding company margins.

Qualifications

• 2+ years of freight brokerage or logistics experience.
• Experience pricing, quoting, and carrier negotiations.
• Proficient Excel and ERP systems experience (Produce Pro preferred).

Responsibilities

• Cold call, qualify, and close new shipping clients to build a pipeline.
• Serve as the single point of contact for customers with quotes and RFPs.
• Oversee day-to-day load tracking, rate confirmation negotiation, and delivery confirmation.
• Negotiate carrier rates while maintaining margins and profitability.
• Coordinate pickup and delivery schedules with carriers and customers.
• Monitor shipments and provide timely updates and tracking information.
• Resolve shipment issues, delays, or carrier service concerns.
• Enter and maintain shipment, customer, carrier, and pricing data in the TMS.

Skills

CRM

Negotiation

Customer service

Problem solving

Education

High school diploma

Bachelor's degree (preferred)

Tools

Produce Pro

Microsoft Excel

CRM software

Job description

19 Logistics is a freight brokerage specializing in temperature-controlled and time-sensitive freight. We are seeking a detail-oriented Billing and Claims Administrator to join our growing team and maintain accuracy in financial operations.

The role involves collaborating across sales, operations, and accounting to resolve billing issues, process shipments, and ensure timely documentation, quotes, and payments while upholding company margins.