Freight & Logistics CSR — Des Moines (ESOP)

Tmc Transportation, Inc; Des Moines (IA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k) Plan

Employee Ownership - ESOP!

Generous Vacation

Job summary

TMC Transportation, headquartered in Des Moines, IA, is seeking a full-time Customer Service Representative to manage ongoing relationships with customers, accept freight, resolve issues, and ensure client requirements are met.

Based in Des Moines, you will work Monday–Friday, 7am–4:30pm, with responsibilities including developing customer relationships, coordinating with drivers, and using company systems to log shipments and track loads.

Qualifications

• Four-year degree, preferably in Transportation and Logistics.
• Transportation, trucking or load planning experience REQUIRED.
• Excellent interpersonal and problem-solving skills; detail-oriented.

Responsibilities

• Develop and maintain relationships with customers.
• Review incoming trucks and book freight for available lanes.
• Communicate with customers, sales, fleet managers and internal personnel.
• Enter customer data and shipping instructions into a computer database.
• Utilize web-based technology to gather and track operation data.

Skills

Load planning

Customer service

Problem solving

Attention to detail

Interpersonal skills

Education

Bachelor's degree in Transportation and Logistics

Job description

TMC Transportation, headquartered in Des Moines, IA, is seeking a full-time Customer Service Representative to manage ongoing relationships with customers, accept freight, resolve issues, and ensure client requirements are met.

Based in Des Moines, you will work Monday–Friday, 7am–4:30pm, with responsibilities including developing customer relationships, coordinating with drivers, and using company systems to log shipments and track loads.