Dedicated Final Mile Fleet MGR

ISU Research Park; Des Moines (IA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

TMC Transportation, headquartered in Des Moines, IA, seeks a Dedicated Final Mile Fleet Manager to lead dedicated drivers, optimize routes, and meet delivery requirements while maximizing revenue and safety.

This full-time role covers coaching, payroll oversight, driver retention, and on-time performance. Work schedule: Monday–Friday, 9am–6pm, at the Des Moines office; strong communication with customers is essential.

Qualifications

• Four-year degree in Transportation and Logistics or related field.
• Fluent with computer applications and keyboard proficiency.
• Ability to plan, organize, and work under pressure.
• Excellent interpersonal and communication skills.
• Courteous yet assertive telephone personality.

Responsibilities

• Accept orders, optimize routes, and plan delivery schedules.
• Dispatch loads and communicate requirements to drivers.
• Monitor daily schedules to ensure on-time delivery.
• Track driver performance and resolve issues with customers.
• Maintain payroll records weekly.
• Ensure compliance with company policies.

Skills

Driver coaching

Route optimization

Payroll administration

Interpersonal communication

Problem solving

Education

Bachelor's degree in Transportation and Logistics

Job description

Location: Des Moines, IA | Corporate Office

Job Description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Transportation has an immediate full-time opening for a Dedicated Final Mile Fleet Manager working out of our office in Des Moines, Iowa.

Shift

Monday - Friday, 9am-6pm

Primary Function

The primary function of a Dedicated Final Mile Fleet Manager is to utilize coaching and leadership skills to manage dedicated drivers and achieve specific goals. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving an excellent safety record.

Duties and Responsibilities

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies
• Maintain records pertaining to driver performance and productivity
• Track equipment maintenance requirements and schedule equipment to have work done accordingly
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the moffett forklifts.
• Other duties may be assigned

Minimum Qualifications / Experience

• Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
• Fluent in computer applications and keyboard proficiency
• Ability to function in a fast-paced work environment and tolerate stress
• Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
• Excellent interpersonal skills, including good listening skills
• Possess courteous, yet assertive telephone personality

TMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.