Freight Execution & Account Success Specialist

Roadtex; Detroit (MI); On-site; USD 47,000 - 67,000; Full time

Benefits offered by this job

Direct ownership of accounts

Exposure to sales and logistics

Career development opportunities

Accountability culture

Training and development programs

Job summary

Roadtex Transportation is seeking a Freight Operations professional to support day-to-day execution for transactional brokerage accounts across LTL and TL. You will build loads, schedule appointments, collect documents, and quote standard TL lanes, ensuring timely, accurate updates and strong service levels.

You will coordinate with Sales, Financial Ops, Billing, and Carrier Ops to resolve issues, maintain clean records, and communicate clearly with customers.

Qualifications

• Clear, confident written and verbal communication.
• Strong analytical capability to identify risks and opportunities.
• Ability to manage multiple priorities in a fast-paced environment.
• Ownership mindset focused on long-term customer outcomes.
• Collaborative approach across teams to resolve issues and drive results.

Responsibilities

• Support day-to-day freight execution for transactional brokerage accounts across LTL and TL.
• Build loads, schedule appointments, collect documents, and quote standard TL lanes.
• Monitor load coverage and escalate to protect service levels.
• Provide routine load updates and respond to basic customer support requests.
• Coordinate with Sales, Financial Ops, Billing, and Carrier Ops to resolve issues and close accounts.

Skills

Clear communication

Analytical mindset

Multitasking

Proactive ownership

Collaborative teamwork

Job description

Roadtex Transportation is seeking a Freight Operations professional to support day-to-day execution for transactional brokerage accounts across LTL and TL. You will build loads, schedule appointments, collect documents, and quote standard TL lanes, ensuring timely, accurate updates and strong service levels.

You will coordinate with Sales, Financial Ops, Billing, and Carrier Ops to resolve issues, maintain clean records, and communicate clearly with customers.