Freight Dispatch Specialist – Real-Time Carrier Coordination

Mystic Logistics, LLC; Glastonbury, Northern (CT, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Mystic Logistics, LLC is seeking a Dispatcher to act as the primary liaison among customers, carriers, drivers, brokers, and internal teams to ensure efficient freight movement.

The role involves dispatching carriers, monitoring shipments from pickup through delivery, resolving service issues, and maintaining strong relationships with customers and transportation partners in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• Associate degree preferred in logistics, supply chain, transportation, or business.
• 2–5 years of dispatch/ logistics experience preferred.
• Experience in transportation, trucking, logistics environment strongly preferred.

Responsibilities

• Dispatch and assign carriers based on customer requirements and priorities.
• Monitor shipments in real time from origin to delivery.
• Provide updates and resolve delivery exceptions to stakeholders.
• Maintain records of shipment activity and performance metrics.
• Use TMS and GPS tools to manage daily operations.

Skills

Transportation logistics

Problem solving

Communication

Organizational skills

Multitasking

Customer service

Education

High school diploma or GED

Associate's degree in logistics, supply chain, transportation, or business

Tools

TMS

Dispatch software

GPS tracking

Load boards

MS Office

Job description

Mystic Logistics, LLC is seeking a Dispatcher to act as the primary liaison among customers, carriers, drivers, brokers, and internal teams to ensure efficient freight movement.

The role involves dispatching carriers, monitoring shipments from pickup through delivery, resolving service issues, and maintaining strong relationships with customers and transportation partners in a fast-paced environment.