Freight Dispatch & Route Optimization Specialist

TDH Transport LLC; Rock Hill (SC); On-site; USD 55,000 - 85,000; Full time

Job summary

TDH Transport LLC is seeking an Operations Coordinator to manage loads, source profitable opportunities, and negotiate rates with brokers and direct customers. You will dispatch drivers, plan routes to maximize productivity, monitor compliance with DOT regulations, and communicate with drivers, customers, brokers, and receivers.

You will track shipments, review documentation, assist with billing, and coordinate fleet utilization to keep daily transportation operations running smoothly.

Responsibilities

• Load Management: Source and secure profitable loads through load boards, brokers, and direct customers; negotiate rates and assign loads to drivers.
• Dispatch & Route Planning: Plan and coordinate daily driver schedules and routes to maximize productivity and minimize mileage, fuel costs, and downtime.
• Driver Communication: Maintain consistent communication with drivers regarding pickups, deliveries, schedule changes, delays, and issues on the road.
• Customer & Broker Communication: Update customers, brokers, shippers, and receivers on load status, scheduling, delays, and paperwork.
• Compliance & Safety: Monitor driver activity and documentation to comply with DOT/FMCSA regulations and HOS requirements.
• Problem-Solving: Address time-sensitive issues such as breakdowns, missed appointments, and route changes.
• Load Tracking: Track loads from pickup to delivery and provide status updates to customers and management.
• Documentation & Administrative Duties: Review BOL, POD, weight tickets, rate confirmations, invoices, and related docs.
• Billing & Invoicing: Ensure documentation is complete and assist with submitting invoices and resolving issues.
• Fleet Coordination: Coordinate equipment and driver availability to maximize utilization and minimize downtime.
• Operational Support: Collaborate with drivers, maintenance, customers, brokers, and management to keep operations running smoothly.

Job description

TDH Transport LLC is seeking an Operations Coordinator to manage loads, source profitable opportunities, and negotiate rates with brokers and direct customers. You will dispatch drivers, plan routes to maximize productivity, monitor compliance with DOT regulations, and communicate with drivers, customers, brokers, and receivers.

You will track shipments, review documentation, assist with billing, and coordinate fleet utilization to keep daily transportation operations running smoothly.