Transportation & Dispatch Logistics Coordinator

LHH; Baltimore (MD); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off and Vacation days

401k Matching

Job summary

LHH is seeking a highly organized and proactive Operations Coordinator to support our client's transportation and logistics team. You will serve as a critical link between dispatch, drivers, customers, and internal departments, helping ensure shipments move efficiently from pickup to delivery.

The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and has a strong commitment to accuracy, customer service, and operational excellence.

Qualifications

• High school diploma or equivalent required.
• Experience in logistics, transportation, dispatch, operations, customer service, or administrative support preferred.
• Experience with transportation software platforms (McLeod experience is a plus).
• Strong proficiency with Microsoft Office Suite, including Excel, Outlook, and Word.
• Excellent organizational and time-management skills.
• Strong communication skills with the ability to collaborate across teams.
• Ability to manage multiple priorities in a dynamic environment.
• High level of attention to detail and commitment to accuracy.
• Self-motivated with the ability to work independently and as part of a team.

Responsibilities

• Manage and maintain shipment and load information within the Transportation Management System (TMS), ensuring data accuracy and completeness.
• Create, update, and finalize dispatch records and customer orders.
• Monitor shipment progress and proactively identify delays, exceptions, or service concerns.
• Coordinate updates related to appointment scheduling, routing changes, and delivery status.
• Support operational reporting, billing processes, and data integrity initiatives.
• Maintain load tracking tools, reports, and operational dashboards.
• Partner with dispatch teams to provide real-time shipment visibility and operational support.
• Communicate service updates and potential disruptions to key stakeholders.
• Escalate critical transportation issues and assist with problem resolution.
• Support load planning activities through administrative coordination and follow-through.
• Help ensure customer commitments and service expectations are consistently achieved.

Skills

Organizational skills

Time management

Communication

Multitasking

Self-motivated

Team collaboration

Education

High school diploma or equivalent

Associate's degree preferred

Tools

McLeod

MS Office (Excel, Outlook, Word)

Job description

LHH is seeking a highly organized and proactive Operations Coordinator to support our client's transportation and logistics team. You will serve as a critical link between dispatch, drivers, customers, and internal departments, helping ensure shipments move efficiently from pickup to delivery.

The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and has a strong commitment to accuracy, customer service, and operational excellence.