Dispatch Coordinator - Route & Operations Specialist

Battle's Transportation, Inc.; Richmond (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Battle's Transportation, Inc. in Richmond, VA is seeking a Dispatch Coordinator to manage and coordinate transportation services, ensuring high levels of customer satisfaction.

The ideal candidate will monitor driver routes, handle telephone communications, and ensure compliance with DOT regulations. Strong attention to detail and excellent communication skills are required. Experience in a similar role is preferred.

Qualifications

• Must have valid driver’s license free of driving related offenses.
• Must have strong attention to detail and display organizational skills.
• Must have excellent oral and written communication skills.
• Must be able to work independently as well as in a team environment.

Responsibilities

• Keep track of driver’s progress along their routes.
• Assign trips to ensure timely pick up of members.
• Ensure oversight of basic DOT compliance check.
• Record driver and attendant call out occurrences.
• Handle special telephone tasks like call transfers and taking messages.

Skills

Communication skills

Attention to detail

Time management

Problem-solving

Ability to multi-task

Education

High school diploma or equivalency

Tools

Microsoft Office

Company database

Job description

Battle's Transportation, Inc. in Richmond, VA is seeking a Dispatch Coordinator to manage and coordinate transportation services, ensuring high levels of customer satisfaction.

The ideal candidate will monitor driver routes, handle telephone communications, and ensure compliance with DOT regulations. Strong attention to detail and excellent communication skills are required. Experience in a similar role is preferred.