Freight Dispatch Coordinator (Entry-Level)

Kenan Advantage Group (KAG); Petersburg (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

Kenan Advantage Group (KAG) in Petersburg, VA is seeking a role to execute a daily plan for movement of all freight in an assigned area. The position collaborates with drivers, suppliers, and customers to ensure timely deliveries and efficient load planning.

Key duties include assessing customer needs, managing daily delivery schedules, processing orders, and maintaining clear communication via phone, email, and dispatch systems. On-call duties may apply as needed.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and interpersonal skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).
• On-call duties as needed.

Skills

Conflict resolution

Communication skills

Interpersonal skills

Education

High school diploma

Job description

Kenan Advantage Group (KAG) in Petersburg, VA is seeking a role to execute a daily plan for movement of all freight in an assigned area. The position collaborates with drivers, suppliers, and customers to ensure timely deliveries and efficient load planning.

Key duties include assessing customer needs, managing daily delivery schedules, processing orders, and maintaining clear communication via phone, email, and dispatch systems. On-call duties may apply as needed.