Dispatch & Logistics Coordinator

Kenan Advantage Group (KAG)

Springfield (MO)

In loco

USD 42.000 - 62.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Kenan Advantage Group (KAG) in Springfield, MO is seeking a dispatcher to execute the daily plan for moving all freight within the assigned area. The role emphasizes coordinating drivers, assessing customer needs, and ensuring timely deliveries.

You will manage the daily delivery schedule for drivers, receive orders from suppliers and retailers, and provide frontline customer service. Strong communication and conflict-resolution skills are essential.

Competenze

High school diploma or equivalent.
2 years of dispatching experience.
Excellent conflict resolution and skills.
Effective oral, written and interpersonal communication skills.

Mansioni

Assess customer needs and timing of deliveries.
Manage daily delivery schedule for drivers.
Plan deliveries to inventory-managed retail gas outlets.
Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
Provide frontline customer service for existing accounts.
Answer all incoming phone calls promptly and courteously.
Monitor e-mail for incoming orders, inventory updates, and communication between team members.
Monitor web portals for station inventories.
Solicit freight from customers.
Create loads in dispatch system.
Divide dispatch responsibilities with other team members.
Enter incidents into KITS (incident reporting system)