Freight Dispatch Coordinator

The Kenan Advantage Group; Springfield (MO); On-site; USD 36,000 - 60,000; Full time

Job summary

The Kenan Advantage Group in Springfield, MO is seeking a Dispatch Associate to execute daily plans for movement of all freight within an assigned area and to coordinate with drivers and suppliers.

You will assess customer needs and timing of deliveries, manage daily delivery schedules, and provide frontline customer service for existing accounts while maintaining clear communication with team members and stakeholders.

Qualifications

• High school diploma or equivalent.
• 2 years of dispatching experience.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.

Skills

Dispatching

Customer service

Logistics planning

Scheduling

Education

High school diploma or equivalent

Tools

KITS dispatch system

Job description

The Kenan Advantage Group in Springfield, MO is seeking a Dispatch Associate to execute daily plans for movement of all freight within an assigned area and to coordinate with drivers and suppliers.

You will assess customer needs and timing of deliveries, manage daily delivery schedules, and provide frontline customer service for existing accounts while maintaining clear communication with team members and stakeholders.