Freight Dispatch & Delivery Planner

Kenan Advantage Group (KAG)

Baytown (TX)

On-site

USD 42,000 - 54,000

Full time

46 hours ago

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Job summary

Kenan Advantage Group (KAG) in Baytown, TX seeks a Dispatch Coordinator to execute daily freight movements within an assigned area. You will manage driver schedules, assess customer needs, and coordinate deliveries to inventory outlets, while handling orders and communications with suppliers and team members.

The role emphasizes strong communication, organizational skills, and reliable front-line customer service as part of a collaborative operations team.

Qualifications

High school diploma or equivalent.
Excellent conflict resolution and skills.
Effective oral, written and interpersonal communication skills.

Responsibilities

Assess customer needs and timing of deliveries.
Manage daily delivery schedule for drivers.
Plan deliveries to inventory-managed retail gas outlets.
Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
Provide frontline customer service for existing accounts.
Answer all incoming phone calls promptly and courteously.
Monitor e-mail for incoming orders, inventory updates, and communication between team members.
Monitor web portals for station inventories.
Solicit freight from customers.
Create loads in dispatch system.
Divide dispatch responsibilities with other team members.
Enter incidents into KITS (incident reporting system).
On-call duties as needed.