Freight Dispatch Coordinator

The Kenan Advantage Group; Winder (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Kenan Advantage Group in Winder, GA is seeking a dispatch professional to execute daily movement plans for freight within the assigned area.

You will assess customer needs, manage driver schedules, and provide frontline service to existing accounts while coordinating orders and communications.

Join a team focused on timely deliveries, load creation in the dispatch system, and effective cross-team collaboration.

Qualifications

• High school diploma or equivalent is required.
• 2 years of dispatching experience.
• Excellent conflict resolution and skills.
• Effective oral, written and interpersonal communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e-mail for incoming orders, inventory updates, and communication between team members.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.

Skills

Dispatching experience

Conflict resolution

Oral communication

Written communication

Interpersonal communication

Education

High School diploma or equivalent

Job description

The Kenan Advantage Group in Winder, GA is seeking a dispatch professional to execute daily movement plans for freight within the assigned area.

You will assess customer needs, manage driver schedules, and provide frontline service to existing accounts while coordinating orders and communications.

Join a team focused on timely deliveries, load creation in the dispatch system, and effective cross-team collaboration.