Night-Shift Freight Dispatcher: Scheduling & Routing

Kenan Advantage Group; Springfield (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Kenan Advantage Group in Springfield, MO is seeking a logistics professional to execute a daily plan for the movement of all freight within an assigned area. You will coordinate drivers and ensure timely deliveries, collaborating with customers to understand needs and schedules.

The role requires strong communication and organizational skills, with on-call duties and potential evening/weekend shifts. Training and support are provided to optimize routes and inventory management.

Qualifications

• Excellent conflict resolution and interpersonal communication skills.
• Ability to manage daily delivery schedules and coordinate drivers.
• Experience with inventory updates and order processing.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor e‑mail for incoming orders, inventory updates, and team communication.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).
• On-call duties as needed.

Skills

Customer service

Conflict resolution

Communication skills

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Kenan Advantage Group in Springfield, MO is seeking a logistics professional to execute a daily plan for the movement of all freight within an assigned area. You will coordinate drivers and ensure timely deliveries, collaborating with customers to understand needs and schedules.

The role requires strong communication and organizational skills, with on-call duties and potential evening/weekend shifts. Training and support are provided to optimize routes and inventory management.