Freight Customer Support Specialist

Dayton Freight Lines; Saint Cloud (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits package: Health, Dental, Vision, 401(k)

Paid holidays and vacation

Customized training program

Job summary

Dayton Freight Lines is looking for a Customer Service Representative in Saint Cloud, Minnesota. This role involves assisting customers with inquiries such as freight pickup requests and rate quotes, maintaining communication with drivers, and managing billing tasks.

Candidates should possess strong Microsoft Office skills, exceptional customer service abilities, and the capacity to handle a fast-paced work environment. The position offers a competitive pay and comprehensive benefits package.

Qualifications

• Proficient in Microsoft Office programs.
• Excellent keyboarding and communication skills.
• Experience in a fast-paced environment.
• Ability to manage a high volume of phone calls.

Responsibilities

• Assist the Service Center Manager.
• Prepare bills of lading and delivery receipts.
• Communicate with customers and drivers.
• Support payroll and data entry tasks.

Skills

Microsoft Office programs

Excellent keyboarding skills

Attention to detail

Handling high volume phone calls

Exceptional communication skills

Job description

Dayton Freight Lines is looking for a Customer Service Representative in Saint Cloud, Minnesota. This role involves assisting customers with inquiries such as freight pickup requests and rate quotes, maintaining communication with drivers, and managing billing tasks.

Candidates should possess strong Microsoft Office skills, exceptional customer service abilities, and the capacity to handle a fast-paced work environment. The position offers a competitive pay and comprehensive benefits package.