Freight Customer Support Specialist

Dayton Freight Lines; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits package

Paid holidays and vacation

Job summary

Dayton Freight Lines in Louisville, Kentucky is seeking a Customer Service Representative who will assist customers with inquiries including freight pickup requests and rate quotes. The ideal candidate will maintain excellent communication with customers and prepare essential documents such as bills of lading.

The role requires exceptional communication skills, attention to detail, and experience in a fast-paced environment. Benefits include competitive pay, comprehensive packages, and a supportive work environment.

Qualifications

• Must possess skillful Microsoft Office program capabilities.
• Must exhibit exceptional communication and customer service skills.
• Must have worked in a fast-paced environment.

Responsibilities

• Assist the Service Center Manager.
• Prepare bills of lading and delivery receipts.
• Maintain communication with internal and external customers.

Skills

Microsoft Office programs

Excellent keyboarding skills

Attention to detail

Handling high volume phone calls

Exceptional communication skills

Job description

Dayton Freight Lines in Louisville, Kentucky is seeking a Customer Service Representative who will assist customers with inquiries including freight pickup requests and rate quotes. The ideal candidate will maintain excellent communication with customers and prepare essential documents such as bills of lading.

The role requires exceptional communication skills, attention to detail, and experience in a fast-paced environment. Benefits include competitive pay, comprehensive packages, and a supportive work environment.