Freight Customer Care Specialist - Quick Advancement

Talentify; Lowell (IN); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive weekly pay

401(k)

Quick advancement

Customized training program

Modern facilities

Job summary

Talentify seeks a Customer Service Representative in Lowell, IN to assist Dayton Freight customers with pickups, rate quotes, shipment tracing, and special requests.

You will support the Service Center Manager and Account Managers, communicate with drivers and customers, and help with payroll, data entry, and billing tasks in a fast-paced, people-centered environment.

The role offers a professional, modern workplace, paid training, and opportunities for advancement.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Has worked in a fast paced environment and has excellent attention to detail.
• Experience with handling a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies
• May be asked to assist with Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Skills

Microsoft Office

Keyboarding

Attention to detail

High call volume

Customer service

Job description

Talentify seeks a Customer Service Representative in Lowell, IN to assist Dayton Freight customers with pickups, rate quotes, shipment tracing, and special requests.

You will support the Service Center Manager and Account Managers, communicate with drivers and customers, and help with payroll, data entry, and billing tasks in a fast-paced, people-centered environment.

The role offers a professional, modern workplace, paid training, and opportunities for advancement.