Freight Center Support Specialist

FedEx Freight; Fort Smith (AR); On-site; USD 38,000 - 42,000; Full time

Job summary

FedEx Freight is seeking a Customer Service Representative in Fort Smith, Arkansas. The role requires handling customer inquiries, processing documentation related to freight, and performing various administrative duties. Ideal candidates will have strong communication skills and two years of general office experience.

This full-time position offers a starting pay of $18.32 per hour and the opportunity to work in a dynamic environment. If you're a team player with a passion for customer service, apply to join us!

Qualifications

• Two years general office experience preferred.
• One year customer service experience, preferred.
• Ability to work independently and/or as a team member.

Responsibilities

• Handle customer inquiries via phone and email.
• Perform administrative tasks including data entry and filing.
• Enter freight shipment information to generate bills.

Skills

Strong phone and interpersonal skills

Strong written and verbal communication skills

Time management

Organizational skills

Basic math skills

Typing/data entry skills

Education

High school diploma or GED

Tools

Computer

Fax machine

Copier

Scanner

Job description

FedEx Freight is seeking a Customer Service Representative in Fort Smith, Arkansas. The role requires handling customer inquiries, processing documentation related to freight, and performing various administrative duties. Ideal candidates will have strong communication skills and two years of general office experience.

This full-time position offers a starting pay of $18.32 per hour and the opportunity to work in a dynamic environment. If you're a team player with a passion for customer service, apply to join us!