Freight Assistant

JH Warehouse (S) Pte Ltd; Pioneer (OH); On-site; USD 24,000 - 26,000; Full time

Job summary

JH Warehouse (S) Pte Ltd in Singapore is seeking a Freight Operations Coordinator to manage daily freight operations, end-to-end shipment execution, documentation, customs clearance and invoicing.

You will act as a key liaison between clients, overseas partners and carriers to ensure efficient cargo movements and timely handovers; 1–2 years of freight experience is a strong advantage; good communication and independent problem-solving are essential.

Qualifications

• 1–2 years of relevant experience in freight forwarding.
• Exposure to air and sea freight import/export is a strong advantage.
• Understanding of shipping procedures and customs clearance.
• Good written, verbal and interpersonal communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Coordinate among customers, vendors, warehouse teams and internal departments to manage workflows for import/export and transshipment cargoes.
• Prepare and verify shipping documentation and process customs permit declarations.
• Work with overseas agents, carriers and clients to ensure smooth handovers.
• Maintain proactive communication regarding shipment status, delays and updates.
• Field customer inquiries regarding freight rates and shipment tracking.
• Prepare accurate rate quotations and service proposals.
• Verify vendor changes, transport costs and carrier invoices against agreed rates.
• Generate customer billing and job invoicing.
• Identify and resolve discrepancies or delays to maintain service standards.

Skills

Communication skills

Problem solving

Independent worker

Air & Sea freight exp

Job description

Location: Changi (43 Changi South Ave 2,Singapore 486164)

Basic Salary: S$2,700 to S$3,000

Working Hours: 5 Working Days, 08:30amto 05:30pm

Manage daily freight operations, handling end-to-end shipment execution, documentation, customs clearance and invoicing. Serve as a key liaison between clients, overseas partners and carriers to ensure efficient and timely cargo movements.

Job Responsibilities:

• 1.Coordinate among customers, vendors, warehouse teams and internal departments to manage operational workflows for import, export and transshipment cargoes.
• 2.Prepare and verify shipping documentation and process customs permit declarations via TradeNet/PortNet.
• 3.Work directly with overseas agents, carriers, and clients to ensure smooth shipment handovers.
• 4.Maintain clear and proactive communication regarding shipment status, potential delays and operational updates.
• 5.Field customer inquiries regarding freight rates and shipment tracking.
• 6.Prepare accurate rate quotations and service proposals.
• 7.Verify vendor changes, transport costs and carrier invoices against agreed rates.
• 8.Generate customer billing and job invoicing.
• 9.Proactively identify and resolve discrepancies or delays to maintain service standards.

Requirements:

• 1. 1-2 years of relevant experience, prior exposure to both air and sea freight import/export processes is a strong advantage.
• 2. Understanding of shipping procedures, documentation and customs clearance.
• 3. Good written, verbal and interpersonal communication skills.
• 4. Problem solving abilities with the initiative to work independently in a fast-paced environment.