Ocean Freight Operations SpecialistMandarin Required

CREATIVE INNOVATION INC; Ontario (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

CREATIVE INNOVATION INC is seeking an experienced Ocean Freight Operations Specialist to manage ocean export bookings and daily freight-forwarding operations. The role requires understanding international shipping procedures and the ability to independently handle the entire ocean export process.

Responsibilities include receiving shipping instructions, submitting bookings, coordinating pickups and customs, preparing bills of lading, and tracking shipments while communicating with customers and

Qualifications

• Experience in ocean exports or international freight forwarding.
• Ability to manage the entire ocean export process from order intake to cost reconciliation.
• Familiar with SO, SI, VGM, bills of lading and related docs.
• Experience with both FCL and LCL shipments.
• Experience across US/European or Southeast Asian trade lanes preferred.
• Strong communication, coordination and problem solving skills.
• Detail oriented and able to manage multiple shipments.

Responsibilities

• Receive shipping instructions and confirm routes, vessel schedules, container types and quantities.
• Submit bookings to ocean carriers or agents and review booking confirmations (SO).
• Coordinate container pickup, loading, customs clearance and documentation cutoffs.
• Prepare and review bills of lading and submit SI and VGM documentation.
• Track vessel departures, shipment status and arrivals; address delays or issues.
• Communicate with customers, carriers, brokers, trucking and overseas agents.
• Review charges and invoices; assist with accounts receivable/payable when required.

Skills

Ocean exports

International freight forwarding

Bill of lading

VGM documentation

Multitasking

Bilingual English/Chinese

Job description

Benefits:

Competitive salary

Dental insurance

Health insurance

Vision insurance

We are seeking an experienced Ocean Freight Operations Specialist to manage ocean export bookings and daily freight-forwarding operations. The ideal candidate should understand international shipping procedures and be capable of independently handling the entire ocean export process.

Responsibilities:

Receive shipping instructions and confirm routes, vessel schedules, container types and quantities, ports of loading, and destinations.

Submit bookings to ocean carriers or agents and review booking confirmations (SO).

Coordinate container pickup, loading, trucking, customs clearance, terminal delivery, and documentation cutoffs.

Prepare and review bills of lading and submit Shipping Instructions (SI) and VGM documentation.

Track vessel departures, shipment status, and arrivals, and promptly address any delays or operational issues.

Communicate with customers, ocean carriers, customs brokers, trucking companies, and overseas agents.

Review ocean freight charges, accessorial fees, and invoices, and assist with accounts receivable and payable entries when required.

Qualifications：

Previous experience in ocean exports, international freight forwarding, or freight operations.

Ability to independently manage the entire ocean export process, from order intake and booking through customs coordination, bill of lading confirmation, and cost reconciliation.

Familiarity with SO, SI, VGM, bills of lading, and other ocean export documentation.

Experience handling both FCL and LCL shipments.

Experience with U.S., European, or Southeast Asian trade lanes is preferred.

Strong communication, coordination, and problem-solving skills.

Detail-oriented, responsible, and able to manage multiple shipments.

Bilingual English and Chinese communication skills are preferred.